2021 Ford Mustang Mach-E

Risk index 65/100 · High risk · Updated 2026-04-20

Failure index
65/100 (High risk)
Segment
SUV
Battery
68-88 kWh · NMC
Battery supplier
LG Chem
Range (WLTP/EPA est.)
425 km
Fast charging
150 kW
Drivetrain
RWD/AWD
Region
NA
5-year degradation (est.)
13%
Known issues
HV contactor welding recall, software bugs, 12V battery drain

Editorial assessment

The 2021 Mustang Mach-E is the launch year of Ford's first ground-up EV platform and carries the concentrated risk profile that first-year production of any all-new vehicle implies. Built at Cuautitlán Assembly in Mexico, the 2021 uses LG Energy Solution NMC pouch cells exclusively — 70 kWh standard-range and 91 kWh extended-range packs — with no LFP option in this model year. The original high-voltage battery junction box (HVBJB) hardware shipped on 2021 vehicles has since been the subject of multiple worldwide regulatory campaigns, and the door latch 12V lockout pattern that eventually became NHTSA 25V-404 spans this model year as well.

From a regulatory standpoint the 2021 is the most exposed Mach-E year: the panoramic roof bonding campaign (NHTSA 22V-037), the 2021-2022 seat belt buckle recall (NHTSA 21V-979), and all three phases of the HVBJB contactor campaigns (22V-412, 23V-687, and the 2025 software reflash under 25V-441) each include 2021 production. Transport Canada and the German KBA have issued corresponding worldwide notices. Canada's battery extended-warranty program DPS-08 explicitly covers 2021 Mach-E HV systems to 10 years / 240,000 km from the original in-service date — a substantial backstop for used buyers.

For reliability assessment, what matters most on a used 2021 is campaign-completion status. A vehicle with verified HVBJB software reflash (Ford 25S65) and door latch remedy completed is materially lower risk than one with outstanding campaigns. VIN lookups across NHTSA, Transport Canada, DVSA, and KBA take less than five minutes and are the single highest-leverage due-diligence step for this model year.

Editor's take

The 2021 Mach-E arrived as the most credible non-Tesla EV on the American market and a genuine attempt by Ford to apply the Mustang name to something the Mustang name had never been associated with — a five-door family crossover. The decision was commercially brave, editorially polarizing, and, in retrospect, strategically correct: it gave Ford a Tesla-competitive product when GM was still finishing the Bolt and Stellantis had nothing at all. Driving a 2021 today, the reward-per-dollar of the GT variant still holds up remarkably well against its contemporaries. The issue is what's happened around the vehicle since: five software-era recall campaigns, an EV strategic pivot at Ford Motor Company that canceled the F-150 Lightning, and a used market that has priced 2021 Mach-Es at a substantial discount partly because of the HVBJB overhang.

Buy, lease, or walk away

Our take

Buy used with caution

A 2021 Mach-E is a defensible used buy if and only if the campaign-completion work is verified. The HVBJB software reflash, door latch remedy, and panoramic roof bonding remedy should all show 'completed' in NHTSA's VIN lookup (or your regional equivalent). A 2021 with all applicable campaigns closed and Canada's DPS-08 extended warranty documented is a reasonable vehicle at current used pricing. A 2021 with unknown campaign status is a gamble.

Sellers who cannot produce Ford service records should not be negotiated with on this specific model year — walk away rather than argue. Private-party purchases without a Ford dealer's VIN-specific campaign report are higher risk than the discount typically justifies. Dealer-certified pre-owned with remedy documentation is the risk-controlled entry point.

Price guidance: Strong buy between $20,000 and $26,000 for a Premium with completed campaigns, clean service history, and under 70,000 miles. GT variants in the $26,000-$32,000 range for enthusiast buyers willing to accept the higher HVBJB loading characteristic of GT usage patterns. Walk away from any 2021 above $33,000 — better 2022-2023 examples exist at that price point.

This is editorial commentary based on depreciation data, warranty timing, and platform risk. Not financial advice — consult a qualified professional for significant purchase decisions.

Worldwide regulatory status

Cross-jurisdictional defect tracking for this model year. This table summarizes publicly filed safety campaigns across regulators. Always verify your specific VIN against the regulator database for your jurisdiction — the summaries below do not substitute for official VIN lookup.

High-voltage battery junction box (HVBJB) contactor overheating

Status
Manufacturer-acknowledged worldwide
Scope
2021-2024 Mach-E; GT and extended-range trims most affected by thermal loading
Manufacturer code
22S41 / 23S40 / 25S65
Units affected (global)
62,710

Authorities: USA (NHTSA: 22V-412, 23V-687, 25V-441) · Canada (Transport Canada: 2022-308, 2023-554) · United Kingdom (DVSA: GOV.UK listing) · Germany (KBA: 013267)

Trigger: Repeated DC fast-charge cycling and/or high-load acceleration concentrates thermal stress on contactor surfaces

Failure mode: Contactor welding or erosion leading to loss of motive power; in some events, failure to maintain 12V auxiliary system integrity

Remedy: Software recalibration reducing peak pack current; monitoring threshold adjustments; hardware replacement only where triggered by diagnostic codes

12V low-voltage battery drain leading to door latch lockout

Status
Manufacturer-acknowledged worldwide
Scope
2021-2025 Mach-E (global production)
Manufacturer code
25S65
Units affected (global)
317,432

Authorities: USA (NHTSA: 25V-404) · Canada (Transport Canada: 2022 CCRG investigation) · United Kingdom (DVSA: GOV.UK listing)

Trigger: 12V auxiliary battery discharge below threshold while HV pack is disconnected (vehicle parked for extended periods)

Failure mode: Electronic door latches disable, leaving occupants unable to exit without mechanical override; risk compounds in heat

Remedy: Software update modifying 12V battery management; owner education on mechanical release locations

Panoramic glass roof adhesive bond failure

Status
Manufacturer-acknowledged worldwide
Scope
Approximately 48,924 2021 Mach-E units
Manufacturer code
22S03
Units affected (global)
48,924

Authorities: USA (NHTSA: 22V-037) · United Kingdom (DVSA: GOV.UK listing)

Trigger: Insufficient primer application during roof-to-body bonding at Cuautitlán plant

Failure mode: Glass roof panel may detach from vehicle at highway speed

Remedy: Inspection and rebonding of roof panel at authorized dealer

Front seat belt buckle pretensioner assembly

Status
US-only
Scope
Approximately 36,000 2021-2022 Mach-E units
Manufacturer code
21S45
Units affected (global)
35,918

Authorities: USA (NHTSA: 21V-979)

Trigger: Pretensioner cable routing may contact seat frame during crash event

Failure mode: Seat belt pretensioner may not deploy correctly in collision

Remedy: Inspection and reseating of pretensioner cable

Active recall campaigns

The following recall campaigns affect or have affected vehicles matching this make and model. Always verify with the regulator using your VIN.

Ford risk scores over time

Every Ford vehicle we rate, plotted by model year. Lower scores indicate lower reliability risk.

  • This vehicle — the 2021 Mustang Mach-E you're viewing
  • Low risk — failure index 0–30
  • Moderate risk — failure index 31–60
  • High risk — failure index 61–100

Data points: 2021 Mustang Mach-E: 65, 2022 F-150 Lightning: 60, 2022 Mustang Mach-E: 62, 2023 Mustang Mach-E: 55, 2024 Mustang Mach-E: 48, 2025 Mustang Mach-E: 50, 2026 F-150 Lightning: 45, 2026 Mustang Mach-E: 45.

What the score means

A failure index of 65/100 places this vehicle in our high risk band. Vehicles in this band have multiple concerning factors. Appropriate only for buyers who understand they may face significant out-of-warranty costs.

See our full six-factor methodology for how this score is calculated.

Verify with your regulator

The regulator in your jurisdiction is always the authoritative source for whether your specific VIN is affected by an open safety campaign. Check the database below using your vehicle identification number.

Before you buy or sign — what to verify

Our risk rating is a category-level assessment based on platform, chemistry, supplier, and documented recall history. It is not an assessment of any specific vehicle you are considering. Individual vehicle condition varies substantially based on factors outside the manufacturer's control — and those owner-side factors often matter more than the platform rating.

Owner behavior matters more than most people realize

Two identical 2021 Ford Mustang Mach-Es can be in dramatically different condition at the same odometer reading. The variables that matter most:

  • Driving style. Hard acceleration, aggressive braking, and high-speed cornering accelerate wear on battery cells, suspension components, tires, and brake systems. An owner who regularly uses full regenerative braking without balancing with normal friction braking will wear rotors differently than a smooth driver — and neither is the manufacturer's fault.
  • Charging habits. Routine DC fast-charging to 100% on NMC or NCA battery chemistry accelerates degradation materially. An LFP-equipped variant charged daily to 100% is fine; an NCA Long Range variant charged that way is not. Charging habits over three or four years can make a 20-point difference in effective battery health between otherwise identical vehicles.
  • Climate exposure. Vehicles kept in garages last dramatically longer than those parked outdoors in extreme climates. Salt exposure on coastal routes or heavily salted winter roads accelerates corrosion of undercarriage components regardless of manufacturer.
  • Scheduled maintenance. Manufacturers publish specific inspection requirements — typically every 12-24 months — that are conditions of full warranty coverage. Owners who skip these inspections may have valid warranty claims denied, which is not the manufacturer failing the owner but the reverse.

The pre-purchase inspection checklist

Before buying any used EV — especially one in our Moderate, High, or Critical risk bands — commission a pre-purchase inspection from a qualified EV technician. Not a general mechanic, not the dealer selling the vehicle, not a friend with tools. A technician with documented EV service experience.

The inspection should include at minimum:

  • Battery state-of-health diagnostic scan. Every major EV platform exposes battery SOC and capacity data through the OBD2 port or manufacturer diagnostic tools. A three-year-old vehicle should retain 90%+ of original capacity; a five-year-old should retain 85%+. Substantially worse numbers indicate either platform issues or abuse.
  • Tire condition and wear pattern analysis. Uneven wear indicates alignment issues or aggressive cornering. Mismatched tire brands or sizes across axles indicates the owner cut corners on replacement. Season-inappropriate tires (summer tires year-round, worn-out all-seasons in snow regions) indicate poor upkeep broadly. Tire tread depth and rotation history are among the most reliable diagnostics of overall owner care — a well-maintained vehicle almost always has well-maintained tires.
  • Service record review. Ask for complete service history. Dealer-stamped maintenance logs, software update records, and any warranty claims filed. Gaps in the service history matter. Multiple address changes in the service records may indicate the vehicle traveled between owners faster than typical — worth investigating why.
  • Visual inspection for signs of abuse. Undercarriage damage, curb rash, curb-struck wheels, aftermarket modifications without documentation, and signs of collision repair not disclosed by the seller.
  • Recall campaign completion verification. Run the specific VIN through the regulator databases linked above. Every applicable recall campaign should show "remedy completed" status. If campaigns are outstanding, get them completed before taking possession — campaigns that were not completed by the previous owner may transfer to you as the new registered owner.

Manufacturer maintenance requirements matter for warranty

EV manufacturers typically require specific inspections at defined intervals — often every 12 or 24 months — as a condition of full warranty coverage. These include brake fluid changes, cabin filter replacements, coolant system inspections, tire rotations, and software updates. Owners who neglect these requirements may have warranty claims denied even for issues entirely unrelated to the neglected item.

Check the specific owner's manual for your Ford Mustang Mach-E to understand what inspections are required and when. A vehicle with a complete documented inspection history is measurably more valuable — and lower risk — than an otherwise identical vehicle without maintenance records. When buying used, verify the service history yourself with the manufacturer's dealer network; don't rely solely on what the seller tells you.

What this rating means, specifically

A high failure index score indicates that the category of vehicle (this model, this year, this platform) carries elevated risk relative to alternatives. It does not mean any specific 2021 Ford Mustang Mach-E you encounter will fail. Conversely, a low failure index score does not guarantee a specific well-maintained vehicle is risk-free — a neglected low-risk vehicle can easily be worse than a well-maintained high-risk vehicle.

The rating is a starting point for due diligence, not a substitute for it.

This rating is an editorial assessment based on publicly available data and is not a safety rating, reliability guarantee, or buying recommendation. Individual vehicle condition varies substantially based on owner maintenance, driving style, charging habits, and environmental exposure. A high risk score does not predict failure of any specific vehicle, and a low risk score does not guarantee reliability. Always commission a pre-purchase inspection from a qualified EV technician, verify recall completion through the manufacturer and relevant regulator, and review complete service history before any significant purchase decision.