Cadillac Lyriq software and display recall campaigns
- Manufacturer
- Cadillac
- Model
- Lyriq
- Years affected
- 2023–2025
- Risk type
- Software/electronics
- Issue
- Multiple NHTSA campaigns affecting the driver video display, body control module, anti-lock brake control module, and electronic owner's manual on 2023-2025 Cadillac Lyriq vehicles. Approximately 40,000+ Lyriqs covered by display blank-out campaigns alone.
Summary
The Cadillac Lyriq's launch was shaped by repeated software-related NHTSA campaigns — the most consequential pattern of any Ultium-platform vehicle. At least four distinct campaigns address the video display control module's tendency to go blank during operation, the body control module's failure to make pedestrian warning sounds, the AWD trim's anti-lock brake system unexpectedly activating, and the fleetwide GM electronic owner's manual FMVSS 208 compliance issue.
Timeline
The first display recall (N222379510) was issued in November 2022, just months after launch. A second BCM-related campaign followed in November 2023 (N232422960). The ABS recall for AWD vehicles arrived in September 2024 (N242453471). A third display campaign (N252500680) was issued in July 2025 for 2023-2025 vehicles, indicating the underlying issue continued to surface through multiple software generations. The fleetwide e-manual recall (N252540430) covers 2025-2027 vehicles and is expected to begin owner notification in April 2026.
Consumer impact
The cumulative impact on Lyriq owners has been measurable: multiple dealer visits or OTA cycles, owner-reported OTA install failures on early-build vehicles, and uncertainty about which campaigns are 'closed' versus pending follow-up. Owners with documented dealer service relationships and current software bundles have been substantially better off than those without. Stop-sales in September 2022 and August 2024 affected dealer inventory directly. Verify completion status of all applicable campaigns through NHTSA VIN lookup and the MyCadillac app before any used purchase.
Help other owners — file with the regulator
If your vehicle is affected by this defect, filing a complaint with NHTSA, Transport Canada, DVSA, or your regional regulator helps build the data record. Each report contributes to pattern detection that can trigger formal investigations and recalls — protecting other owners of the same vehicle, not just you.
You can file at any time, even if your dealer or manufacturer is already handling repairs. The regulatory complaint is a separate channel that helps every owner of your vehicle.
Campaign codes across affected model years
The manufacturer internal campaign codes and NHTSA campaign numbers we have on file for every affected model year. Multiple codes on a single vehicle reflect successive campaigns — sometimes a new campaign supersedes an earlier repair that did not resolve the issue.
| Mfr. code | NHTSA # | Announced | Model year | Description |
|---|---|---|---|---|
| N252500680 | 25V378 | 2025 | 2023 | Video display control module software malfunction may cause driver display to go blank. OTA or dealer software update remedy. |
| N242453471 | 24V589 | 2024 | 2023 | ABS may activate unexpectedly on AWD trims, releasing brake pressure. Electronic brake control module software OTA update remedy. |
| N232422960 | 23V775 | 2023 | 2023 | Body control module software miscalibration; pedestrian warning sounds may not play. Dealer reprogramming. |
| N232404441 | 23V442 | 2023 | 2023 | High-voltage battery pack internal connections may be incorrectly welded. Full HV battery pack replacement (shared with 2022 GMC Hummer EV). |
| N252504450 | 25V338 | 2025 | 2023 | Front stabilizer bar bracket bolts may loosen, potentially damaging HV cables or battery coolant lines. Dealer inspection and tightening. |
| N222379510 | 22V820 | 2022 | 2023 | Driver video display software error may cause instrument panel to go blank. Display module software update. |
| N252511300 | 25V483 | 2025 | 2025 | Bolts attaching the high-voltage battery to the interior floor may be missing or loose. Dealer inspection and re-tightening (shared with 2026 Vistiq). |
| N252492340 | 25V193 | 2025 | 2025 | Owner's manual contains incorrect head-restraint information (China-market description used in U.S. manuals). Mailed manual insert remedy. |
| N252540430 | 26V??? | 2026 | 2026 | Radio not set to download electronic owner's manual at production. FMVSS 208 compliance recall (fleetwide GM 2025-2027 EVs and ICE). |
Always verify open status by VIN with the regulator in your region:
This table is editorial reference, not a regulatory record. Regulators outside of NHTSA generally require a VIN or registration-plate lookup flow instead of a per-model URL.
Verify your vehicle with the regulator
The regulator in your jurisdiction is always the authoritative source for whether your specific VIN is affected by an open safety campaign. Check the database below using your vehicle identification number.
- United States — NHTSA (US)
- Canada — Transport Canada
- United Kingdom — DVSA
- European Union — EU Safety Gate (RAPEX)
- Germany — KBA
- France — Rappel Conso
- Transport Canada — Transport Canada defects and recalls
EV Risk Index editorializes around public recall data; we do not replace regulatory guidance. If you believe your vehicle is affected by a safety recall, contact the manufacturer and check the regulator database for your jurisdiction using your VIN.