EV Risk IndexJaguar I-PACE battery thermal recall campaigns
- Manufacturer
- Jaguar
- Model
- I-PACE
- Years affected
- 2019–2024
- Risk type
- Battery thermal event
- Issue
- Multiple overlapping campaigns addressing high-voltage battery thermal risk. UK DVSA campaigns include R/2023/154 (battery pack thermal overload, ~26,000 units), R/2024/120 (battery pack replacement or vehicle re-acquisition for early cells built on or before 31 May 2018), and R/2026/052 (2019–2021 model years, interim 90% state-of-charge restriction pending a permanent remedy). Software-imposed charging limits persist for many owners following recall work.
Summary
The Jaguar I-PACE has been subject to multiple overlapping recall campaigns addressing high-voltage battery thermal risk. Unlike a single discrete recall, the I-PACE situation has evolved across several distinct campaigns, each with its own repair scope and residual consumer impact.
Timeline
Software-based charge limits were introduced as an early interim mitigation for this issue family. The indexed formal recall campaigns begin in 2023 and expanded the affected population through subsequent campaigns, several addressing specific cell batches. A notable feature is that software-imposed charging limits have persisted for many owners after recall work was reported as completed.
Consumer impact
Owners report reduced maximum charge levels, derated DC fast-charging speeds, and occasional thermal-event warnings following campaign work. Combined with a contracting certified-service footprint in North America, the consumer experience has been difficult to navigate. Owners pursuing escalation should retain all campaign-completion documentation and request battery management system log extractions at each service visit — the log record is what substantiates a persistent-defect claim.
Help other owners — file with the regulator
If your vehicle is affected by this defect, filing a complaint with NHTSA, Transport Canada, DVSA, or your regional regulator helps build the data record. Each report contributes to pattern detection that can trigger formal investigations and recalls — protecting other owners of the same vehicle, not just you.
You can file at any time, even if your dealer or manufacturer is already handling repairs. The regulatory complaint is a separate channel that helps every owner of your vehicle.
Campaign codes across affected model years
The manufacturer internal campaign codes and NHTSA campaign numbers we have on file for every affected model year. Multiple codes on a single vehicle reflect successive campaigns — sometimes a new campaign supersedes an earlier repair that did not resolve the issue.
| Mfr. code | NHTSA # | Announced | Model year | Description |
|---|---|---|---|---|
| H570 | 25V057 | 2025 | 2019 | High-voltage battery thermal overload; interim software cap at 90% SoC; 2019 vehicles subject to repurchase program |
| H514 | 24V633 | 2024 | 2019 | Battery thermal overload follow-up; BECM software update following prior H441/H459/H471 repair |
| H471 | 24V085 | 2024 | 2019 | Correction to prior recall repair on 2019-2020 I-PACE for thermal overload |
| H459 | 23V709 | 2023 | 2019 | Expansion of H441 thermal overload campaign |
| H441 | 23V369 | 2023 | 2019 | Initial voluntary safety recall for HV battery thermal overload, 2019-2024 I-PACE |
| H570 | 26V067 | 2026 | 2020 | 2020-2021 I-PACE high-voltage battery thermal overload; interim 90% SoC cap |
| H571 | 26V067 | 2026 | 2021 | 2021 I-PACE high-voltage battery thermal overload; interim 90% SoC cap via software update |
| H475 | 24V108 | 2024 | 2021 | Turn signal flash rate fault on 2021-2024 I-PACE |
| H572 | 26V067 | 2026 | 2022 | 2022 I-PACE HV battery thermal overload, interim software cap |
Always verify open status by VIN with the regulator in your region:
This table is editorial reference, not a regulatory record. Regulators outside of NHTSA generally require a VIN or registration-plate lookup flow instead of a per-model URL.
Verify your vehicle with the regulator
The regulator in your jurisdiction is always the authoritative source for whether your specific VIN is affected by an open safety campaign. Check the database below using your vehicle identification number.
- United States — NHTSA (US)
- Canada — Transport Canada
- United Kingdom — DVSA
- European Union — EU Safety Gate (RAPEX)
- Germany — KBA
- France — Rappel Conso
EV Risk Index editorializes around public recall data; we do not replace regulatory guidance. If you believe your vehicle is affected by a safety recall, contact the manufacturer and check the regulator database for your jurisdiction using your VIN.