Jaguar I-PACE battery thermal recall campaigns

Manufacturer

Jaguar

Model

I-PACE

Years affected

2019–2024

Risk type

Battery thermal event

Issue

Multiple overlapping campaigns addressing high-voltage battery thermal risk. Software-imposed charging limits persist for many owners following recall work.

Summary

The Jaguar I-PACE has been subject to multiple overlapping recall campaigns addressing high-voltage battery thermal risk. Unlike a single discrete recall, the I-PACE situation has evolved across several distinct campaigns, each with its own repair scope and residual consumer impact.

Timeline

Campaign activity began in 2020 with software-based charging limits imposed as an interim mitigation. Subsequent campaigns in 2022 and 2023 addressed specific cell batches and expanded the affected population. A notable feature of these campaigns is that software-imposed charging limits have persisted for many owners after the recall work was reported as completed.

Consumer impact

Owners report reduced maximum charge levels, derated DC fast-charging speeds, and occasional thermal-event warnings following campaign work. Combined with a contracting certified-service footprint in North America, the consumer experience has been difficult to navigate. Owners pursuing escalation should retain all campaign-completion documentation and request battery management system log extractions at each service visit — the log record is what substantiates a persistent-defect claim.

Verify your vehicle with the regulator

The regulator in your jurisdiction is always the authoritative source for whether your specific VIN is affected by an open safety campaign. Check the database below using your vehicle identification number.

• United States — NHTSA (US)
• Canada — Transport Canada
• United Kingdom — DVSA
• European Union — EU Safety Gate (RAPEX)
• Germany — KBA
• France — Rappel Conso